All systems are operational

Past Incidents

Sunday 6th October 2019

Helios Hardware failure, scheduled 5 years ago

Hardware error on Helios. Investigating...

2:18 PM EDT (-0400 GMT): Issue resolved. A hard drive failure was experienced in Helios on a hardware RAID10 arrangement. RAID10 is built to be durable, able to sustain multiple drive failures without compromising system stability. For reasons still under further research, the drive failure created an anomaly on the RAID10-backed swap partition that in turn induced a kernel panic.

4:12 PM EDT: subsystem dropped again. Appears to be a bad RAID controller.

5:30 PM EDT: RAID controller replaced. Issue resolved.

Saturday 5th October 2019

No incidents reported

Friday 4th October 2019

No incidents reported

Thursday 3rd October 2019

No incidents reported

Wednesday 2nd October 2019

No incidents reported

Tuesday 1st October 2019

No incidents reported

Monday 30th September 2019

No incidents reported